Emily Pendragon Yoga

Last updated: 01.01.26

These Terms & Conditions apply to all yoga classes, courses, memberships, workshops and events provided by Emily Pendragon Yoga (“we”, “us”, “our”). By booking a class, you agree to the following terms.

 

1. Booking & Payment

  • All classes, courses and memberships must be booked in advance via our online booking system.

  • Payment is required at the time of booking unless otherwise stated.

  • Payments are processed securely via Stripe or other approved payment providers.

  • All bookings are confirmed via email once payment has been received.

  • Bookings are non-transferable and may not be shared with another person.

  • First class (Mythic Movement weekly class) is free for new students when they use the Promocode when booking. This can only be used once per student. It can not be exchanged or refunded.

2. Cancellations & Refunds

Drop-in Classes

  • Cancellations made more than 24 hours before the class start time may be changed to another date via the booking system.

  • Cancellations made within 24 hours of the class start time are non-refundable and non-transferable.

Courses, Workshops & Events

  • Courses, workshops and events are non-refundable once booked.

  • Missed sessions within a course cannot be refunded, transferred, or carried over.

No-Show Policy

  • Failure to attend a booked class without notice will result in the class being deducted from your booking, pass, or membership.

Cancellations by Us

  • We reserve the right to cancel or reschedule classes due to unforeseen circumstances (e.g. illness, venue issues).

  • In this case, you will be offered a refund or credit.

3. Memberships & Class Passes

  • Memberships provide access to a set number of classes per billing period.

  • Classes must be attended within the stated membership period.

  • Missed classes cannot be carried over, credited, or accessed at a later date.

  • If you do not attend your allocated classes within the membership period, those classes are forfeited.

  • Memberships, class passes, courses and workshops are non-refundable.

  • Memberships, class passes and courses are non-transferable.

  • Memberships renew automatically unless cancelled before the renewal date, in line with the terms stated at the time of purchase.

  • Class passes or gift vouchers for classes may have an expiry date, which will be clearly stated at the time of purchase. They cannot be refunded.

4. Health, Safety & Personal Responsibility

Yoga is a personal practice and participation is at your own risk.

  • By booking, you confirm that you are physically and mentally fit to participate.

  • You agree to practice within your own limits and take responsibility for your own well-being during classes.

  • Always inform the teacher if you experience pain, dizziness, discomfort, or feel unwell during a class.

5. Health Form & Declaration

  • All new students are required to complete a health and wellbeing form before attending their first class.

  • You agree to disclose any relevant medical conditions, injuries, pregnancy, or changes to your health.

  • Health information is kept confidential and used solely to support your safety and practice.

  • Failure to disclose relevant health information is done at your own risk.

6. Liability

  • Emily Pendragon Yoga is not responsible for injury, loss or damage to personal property while attending classes, except where required by law.

  • Nothing in these Terms excludes liability for death or personal injury caused by negligence.

7. Code of Conduct

To maintain a safe, respectful and supportive space:

  • Please arrive on time and silence mobile phones.

  • Respect other participants and the teacher.

  • We reserve the right to refuse participation to anyone whose behaviour is disruptive or unsafe, without refund.

8. Data Protection & Privacy

  • Personal data is handled in accordance with UK GDPR and the Data Protection Act 2018.

  • Your information will not be sold or shared with third parties, except where required to provide booking and payment services.

  • Please refer to our Privacy Policy for full details.

9. Changes to Classes & Terms

  • Class schedules, teachers, venues and content may change where necessary.

  • We reserve the right to update these Terms & Conditions at any time. The most current version will be available via our booking system or website.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

 

Privacy Policy

Emily Pendragon Yoga

Last updated: 28.12.25

Emily Pendragon Yoga (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Emily Pendragon Yoga
Location: United Kingdom

For the purposes of data protection law, Emily Pendragon Yoga is the data controller of your personal data.

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Booking and attendance information

  • Payment information (processed securely by third-party providers)

  • Health and wellbeing information provided via health forms

  • Communication preferences

  • Any other information you voluntarily provide

3. Health & Special Category Data

Health information is classed as special category data under UK GDPR.

  • Health information is collected only with your explicit consent

  • It is used solely to support your safety and wellbeing during yoga classes

  • Health data is kept confidential and securely stored

  • You may withdraw consent at any time by contacting us

4. How We Use Your Data

We use your personal data to:

  • Manage class bookings, memberships, courses and attendance

  • Process payments and issue confirmations

  • Send booking confirmations, reminders and relevant service updates

  • Provide safe and appropriate yoga instruction

  • Respond to enquiries and communicate with you

  • Meet legal and regulatory obligations

We only collect data that is necessary for these purposes.

5. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract – to provide yoga classes and manage bookings

  • Consent – for health information and marketing communications

  • Legal obligation – for accounting and tax records

  • Legitimate interests – to operate and improve our services safely and effectively

6. Payments

Payments are processed securely via third-party payment providers such as Stripe.

  • We do not store your card details

  • Payment providers act as independent data controllers for payment data

  • Please refer to their privacy policies for further information

7. Third-Party Services

We may share necessary data with trusted third-party services, including:

  • Online booking systems

  • Payment processors

  • Email communication services

These providers are required to handle your data securely and in compliance with UK GDPR.

8. Data Storage & Security

  • Your data is stored securely using reputable digital systems

  • Access is restricted to authorised persons only

  • We take appropriate technical and organisational measures to protect your data from loss, misuse or unauthorised access

9. How Long We Keep Your Data

We retain personal data only for as long as necessary:

  • Booking and payment records are kept for legal and accounting purposes

  • Health information is retained only while you are an active student, unless required longer by law

  • You may request deletion of your data where legally permitted

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise your rights by contacting us at [your email address].

11. Marketing Communications

  • We will only send marketing emails if you have opted in

  • You can unsubscribe at any time via the link in our emails or by contacting us directly

12. Cookies

If you use our website, cookies may be used to improve functionality and user experience.
Further details will be provided in a separate Cookie Policy where applicable.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
The most current version will always be available via our website or booking system.

14. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact via the contact from.

Emily Pendragon Yoga